Unified Event Contract
Capture actor, action, target, and metadata in one predictable shape that works across backend services.
Why Softechlog
Stop burning sprint cycles on event plumbing.
Most teams need trustworthy activity history, but end up stitching together event tables, ad-hoc schemas, and brittle front-end timelines. Softechlog gives you production defaults from day one.
Customer-Facing Timeline API
Render user or workspace activity feeds without writing pagination, sorting, and retention logic yourself.
Audit-Ready From The Start
Support tickets, incident reviews, and compliance requests move faster when event history is complete and searchable.
Need feedback on your event schema before coding? We can review it with you.
Book Architecture ReviewHow it works
From zero to production in three steps.
Wire ingestion once, then reuse it across every product surface where activity clarity matters.
Install SDK or auto-capture script
Use Node, Python, or browser capture to start writing events immediately from the parts of your app that matter most.
Track meaningful product actions
Emit events for invites, role changes, billing actions, exports, deletions, and admin operations in one API call.
Drop timeline widgets or query API
Show users clean history feeds in account settings, team pages, or support views without rebuilding the backend again.
apps/api/activity.tsNode SDK
import { Softechlog } from '@softechlog/node'
const stl = new Softechlog({
secretKey: process.env.SOFTECHLOG_SECRET_KEY,
})
await stl.track({
actor: { id: user.id, email: user.email },
action: 'workspace.member.invited',
target: { type: 'workspace', id: workspace.id },
metadata: { invitedRole: 'admin' },
})Use cases
Use cases teams launch first.
If you are pre-launch or early stage, these are the fastest wins to ship with Softechlog.
SaaS Audit Trail
Give every workspace an account history page for role changes, billing actions, and security events.
User Activity Feed API
Expose paginated timeline endpoints for customer-facing UI and support tooling from the same event source.
Support Debug Timeline
Help support agents answer "what happened" with clear event context across users, teams, and environments.
Compliance Event Logging
Track sensitive actions with retention controls so legal and compliance questions do not block your roadmap.
Build vs buy
Build in-house or ship faster with Softechlog.
If you are resource-constrained, buying event infrastructure usually unlocks faster product delivery.
Build In-House
- Initial ship: 6-12 weeks including schema, ingestion, feed APIs, and UI states.
- Maintenance: ongoing work for retention, indexing, and query performance.
- Risk: incomplete events make support and compliance workflows brittle.
Use Softechlog
- Initial ship: first timeline in days with SDK setup and feed integration.
- Maintenance: core event plumbing handled so your team focuses on product UX.
- Risk: consistent event model from day one for support and audit use cases.
Who it's for
Built for the teams making launch decisions.
Founders
Ship premium product trust features quickly without building another internal platform.
Engineering Leads
Adopt one stable event contract across services and avoid ad-hoc logging drift.
Support and Compliance
Resolve incidents faster with complete timelines and cleaner audit evidence.
Security
Trust and security by design.
No vanity claims. Just practical controls teams expect before production rollout.
Tenant Isolation
Events are scoped by project and tenant boundaries to keep customer data partitioned.
Retention Controls
Set storage windows to match your product and policy needs as you scale.
Secure Transport
Traffic encryption in transit and strict key-based ingestion authentication.
Need technical validation before adoption?
Schedule Technical CallPricing
Simple pricing that grows with your event volume.
Start free while validating your activity surfaces. Upgrade once history becomes mission critical.
Starter
$0/month
- 10,000 events per month
- One production project
- 30-day retention
- Email support
Growth
Customusage based
- Higher throughput and retention
- Multiple projects and environments
- Priority support and onboarding
- Advanced data controls
FAQ
Common questions from SaaS teams.
Do we need to migrate all events at once?
No. Most teams start with high-value workflows like invites, billing, and security actions, then expand gradually.
Can we show activity feeds per user and per workspace?
Yes. Query and filter by actor, tenant, action, and time window to power account, workspace, and admin timelines.
Can support teams inspect user history quickly?
Yes. You can expose scoped activity views in internal tooling so support agents can resolve issues with full context.
How long does implementation usually take?
Most teams ship first production events in under a week, then expand coverage incrementally.
Will we be locked in if we start now?
No. You control your event model and can export data for reporting and downstream workflows.
Can we start before finalizing paid plans?
Yes. The free tier is designed for pre-launch and early-stage validation while your requirements are still evolving.
Beta program
Request MVP beta access.
Share your use case and we will help you onboard quickly with a practical rollout plan.
Need hands-on help before integrating?
Book 15-Min Setup Call